Working with SMEs continued…
Now that I finally am going to work in designing e-learning courses one of my responsibilities will be to disseminate information from SME’s. So the topic of working with SME’s has become a lot more important to me since landing a job. Melanie Sisley who has written to the online learning news and reviews e-letter has talked about her experience with working with SMEs. She states that one of her biggest hurdles is the SME’s lack of time. One tip she has given to overcome this is to invite the SME to be involved with the project planning of the course. This way the SME can work out with you times that they will be available and they know exactly when they need to be available. If they are still having problems with timing Melanie has suggested speaking with SME superiors.
I think this an idealistic way of trying to avoid timing problems with SMEs. I can only imagine how work creeps up and unexpected changes happen left right and centre which creates a lot of headaches for the people trying to create content. I will take all these suggestions into account though and I guess I will find out soon enough if they actually work. Two points that were made by Melanie are notable; they are that SME’s often under estimate their involvement in developing course content and that when consulting with SME’s she asks them to “explain it to her as if she were 5 years old” in order to get the crucial details. I’ll definitely take those points away with me.
